When preparing any type of hardware for shipping, it is very important that you package it carefully to ensure that further damage does not occur during transit. In order to ensure the safe delivery and maximise potential for total data recovery, SpectrumData Recovery recommends the following guidelines are followed:
- Firstly, if you have the original packaging materials, use them. If not:
- Remove the hard disk drive from the computer or laptop. If you do not know how to do this, one of our data recovery technicians will be more than happy to go through the steps with you over the telephone. Alternatively, you are welcome to bring the entire device into our data recovery facility and we will remove it for you. Please note that to maximise the potential for recovery, hard disks, whether damaged or broken should be treated with the utmost care – as if they were brand new.
- Wrap the hard disk drive or memory device in anti-static material.
- Then wrap the package in bubble wrap, foam or any type of packaging material which will provide cushioning and reduce the risk of damage due to vibrations, shock and debris during transit.
- It should then be place in a box or container twice the size of the device – a corrugated cardboard carton is ideal. Then pack the box with enough foam/bubble wrap to ensure that it cannot move around at all during transit.
- Ensure the package is clearly labelled as “FRAGILE”
- Ensure the package is clearly addressed to SpectrumData Recovery as follows:
SpectrumData Recovery
The Australian Data Management Centre
14 Brodie Hall Drive
Technology Park
BENTLEY WA 6102
- Finally don’t forget to include your business card or details along with the critical files and folders you would like recovered from the device.
- SpectrumData Recovery will contact you on receipt of the shipment at our premises to confirm its arrival and to discuss the requirements for data recovery.